WebWizard FAQ's - Frequently Asked Questions

Question: I am not running the most current version of WebWizard-what changes have been made between the versions and why should I upgrade?

Question: I have to report a problem to technical support, before I submit the question what information will support need from me?

Question: Is there a way to reset my WebWizard site/links 'remotely'?

I am not running the most current version of WebWizard-what changes have been made between the versions and why should I upgrade?

Here is a list of changes sorted by version number: (Review the list for required/desired enhancements or solution of issues)

Changes in the 5.1b Release
• Added the ability to turn off "Unexpected Output" windows through the "Manual Connection Definition" program in the "Tools" menu
• Enhanced WebWizard to support "incoming" requests in xml. Any non-form or non-URL input will be accessible as the WebWizard variable "WWIZ_TEXT" (ie, CALL WWAPI.GET.VAR(NOTFOUND, "WWIZ_TEXT", INCOMINGTXT))
• Added an additional XML processing routine, WWIZ.PARSEXML.FINDNODE
• Added WWIZ.SUBMIT.OUTGOING to support "outbound" requests
• Added "Define Outgoing Request" to "InstaPublish" menu
• Added the WebWizard Outgoing Request Monitor to support "outbound" requests
• Enhanced the wwizscpt.js file (containing javascript routines) to allow for "international" settings on date and phone numbers (by changing the USPhone and/or USDate setting to "0")


Changes in the 5.1a Release:
• Added the following WWAPI routines:
• WWAPI.EXTRA
• WWAPI.STYLE
• WWAPI.STYLE.ADD
• WWAPI.STYLE.INCLUDE
• WWAPI.DEFINE.TABLE.DETAILS
• Fixed problems with displaying "Unexpected Output" when redirecting
• Fixed problems with redirection in RUN.WEB test routine


Changes in the 5.1 Release:
• Added the following WWAPI routines (see on-line help for further information):
• WWAPI.EXPORTBOX
• WWAPI.SENDFILE
• WWAPI.VIADUCT
• WWAPI.TABS
• WWAPI.NEWMULTICELL
• WWAPI.MULTICOLHDR
• WWAPI.SUBMITONCHANGE
• Enhanced the WebWizard transport for greater reliability, and to display "Unexpected Output" generated by the host system (see on-line help to enable/disable this feature)
• Enhanced InstaPages to support the upload of files to the web server, the ability to resize displayed images, and the sorting of combobox/checkbox/radio button choices
• Enhanced InstaReport to support case conversion of user-entered selection criteria, the use of a Data/ Basic routine for the value of the selection criteria, and the ability to specify output cell color based on user-entered or defined criteria.


Changes in the 5.0 Release:
• The transport mechanism (used to send information between the web server and the multivalue host) has been completely rewritten. It now supports web servers running on Windows 2000 and Windows NT.
• Enhanced InstaPages to allow for the specification of a subroutine to run to retrieve each record; this allows developers to fully customize the information that InstaPages can display
• Enhanced InstaReport to allow for the specification of a subroutine to run to retrieve each record, and for the specification of a subroutine to run to generate the list of items to process; these changes allow developers to fully customize the information that InstaReport can display
• Added or enhanced WWAPI calls for table definition (WWAPI.DEFINE.TABLE), cookie manipulation (WWAPI.SET.COOKIE.DOMAIN, WWAPI.SET.COOKIE.PATH, etc.), links (WWAPI.LOCAL.LINK, etc.)
• Pre-release versions of the WebWizard XML parser are included for testing purposes. Users who wish to use the parser should examine WWIZ.PARSEXML.DEMO and WWIZ.PARSEXML.DEMO2 for examples of its use.

I have to report a problem to technical support, before I submit the question what information will support need from me?

Support will need the serial number, version number, type of database, exact error message, and (in most cases that involve error messages) log files that contain information about the error.

1. Go to Start: Programs: WebWizard: Tools: Manual Connection Definition. A double paned window will open; be sure that "Connection Definitions" is selected in the left-hand pane. In the pane on the right side of the screen, double click on the icon for your connection definition (if there are multiple connections defined, you will need to follow these instructions for each connection). Click on the "Advanced" tab of the connection definition details window. Turn on logging by selecting the radio button marked "high". You may change the location for the log files, or keep the default; note the directory the log files will be stored in (the default is "C:\WebWiz\Logs"). Click OK to proceed.
2. Once the logs are turned on, recreate the problem so the logs can record the error. After recreating the error, immediately copy ALL logs from your logging directory (default is "C:\WebWiz\Logs") to a temporary location to preserve them for Via Systems. DO NOT reset the connections and re-connect before saving the logs to another directory, as this will wipe out the logs.
3. Email the logs along with the serial number, version number, type of database and description of the problem to support@viasystemsinc.com.
4. Go back to the Manual Connection definition and turn logging off.

Is there a way to reset my WebWizard site/links 'remotely'?

Yes, it is possible to reset links through a web browser window. (ver. 5.0)

1. http://<website>/webmgr/wwizmgr.asp?SiteName=<webwizsite>
2. http://<website>/webmgr/wwizmgr.asp?All=Y
3. http://<website>/webmgr/wwizmgr.asp?All=Y!

These are in increasing order of "harshness." The first url requests WebWizard to logoff all the connections for the specified webwiz virtual web directory. The second almost 'forces' a logoff of all connections for the web server. The final url resets all WebWiz functionality on the web server.