Via Systems

Technical Bulletin



Summary: Error initializing ViaDuct -9a.
ViaDuct 4.2



Symptom:

When clicking on the ViaDuct icon to run ViaDuct an error window pops up and states that an "Error initializing ViaDuct has occurred. Please contact your vendor. (-9a)."

Problem:

The registration information entered for ViaDuct does not match. Users are presented with three install type options with ViaDuct. Network, Professional, or User/Standard. This error indicates that the wrong type was selected during install.

Solution:

ViaDuct needs to be uninstalled and then reinstalled, making sure to select the correct type that the serial number is licensed for.

1 August 2000 ras
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