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Via Systems, Inc. Product Support

When Via products are purchased from a Via Systems' authorized distributor/VAR, our Distributor or VAR will provide product support and service. Please contact the company from which the product was purchased for your support and service requirements.

Support for products purchased directly from Via Systems
ViaDuct:

No charge for support by telephone, email (support@viasystemsinc.com) or fax for current release only. For upgrade information and pricing contact sales@viasystemsinc.com. Registration-only support provided on prior versions by email or fax.

UniVision:

Annual purchase of Use and Support program provides support by telephone, email, or fax on all systems.

WebWizard:

Annual purchase of maintenance and support program provides support by telephone, email, or fax on all installations for all customers using the current release.

WinLink:

Support and service provided through Distributor Network. Click here for details.

Programming Support

Our expert database programmers can assist with debugging existing code or (by written specification) produce database code on an hourly basis. Please contact support@viasystemsinc.com for information and quotation.